1. Introduction

CarBud ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and user role, that you voluntarily give to us when you register for an account.
• Vehicle Data: Information about your vehicle(s), such as make, model, year, VIN, license plate, and mileage.
• Service Provider Data: For Service Providers, we collect business information, such as business name, address, services offered, and payout account details (processed securely by Paystack).
• Transactional Data: Information related to bookings and payments, including service details, date, time, and amount. Financial information is processed by our payment provider, Paystack. We do not store your credit card details.
• Derived Data: Information our servers automatically collect, such as your IP address, browser type, and operating system.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Facilitate bookings and communication between Customers and Service Providers.
• Process payments and payouts.
• Send you notifications related to your account or bookings.
• Display Service Provider profiles and customer reviews.
• Monitor and analyze usage and trends to improve your experience with the Service.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• Between Users: When a Customer books a service, we will share their name and vehicle details with the selected Service Provider to facilitate the appointment. We do not share a Customer's full contact information until a booking is confirmed.
• With Third-Party Service Providers: We share information with our payment processor, Paystack, to handle payments and payouts.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, we may share your information as permitted or required by any applicable law.
• Publicly Posted Content: Reviews and ratings you post will be publicly visible on the Service Provider's profile page.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Rights

You have the right to review, update, or delete your personal information. You can manage your profile information from your account settings page. If you wish to delete your account, you can do so from the settings page, which will permanently remove your personal data from our active databases.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@carbud.com.